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FAQs

Setting some ground rules...

Sometimes the show just can't go on, for good reasons: 

Bad weather. If we must cancel the tour due to inclement​ weather, we first attempt to move the tour to a different date or time. If that doesn't work out for you or for us, then we issue a 100% refund, minus the costs of any nonrefundable museum entrance or activity we already booked with your prior consent.

Insufficient participation. If a standard tour does not have the minimum numbers to run, then we will first contact you for a different time slot. You can also opt for a private tour rate. If neither options works out for you, then we issue a 100% refund, minus the costs of any nonrefundable museum entrance or activity we already booked with your prior consent.

It's not us, it's you... You can cancel your tour and receive

  • 100% refund when cancelling seven days in advance by emailing info@amsterdamsel.com

  • 50% refund if cancelling up to 72 hours (three days) before the start time of your tour, minus any banking/transfer/activity fees incurred by Amsterdamsel Tours by emailing info@amsterdamsel.com

  • 50% refund after the 72 hour period, minus any banking/transfer fees incurred​ by Amsterdamsel Tours by emailing us

Countryside trips

There are a few ways to see the magical Dutch countryside. 

Private tour with Amsterdamsel

I can create an itinerary just for your party with our own hired car or van. We can stroll the open-air museum of 19th century wooden homes, enter windmills, sample cheese, have Dutch pancakes, and see Zaanse Schans, Volendam, or Marken -- or all three. 

Email info@amsterdamsel.com for pricing, indicating how many in your party, which of these you'd like to visit, and if you want a half-day or full-day experience. Note: depending on the size of your party, a private tour might be twice as expensive as the commercial tour option, below.

On your own to Zaanse Schans

Take Public Bus 391 from Amsterdam Centraal Station. It only takes 40 minutes! This is the MOST economical option. 

Take a commerical tour

There are larger operators who run daily half-day trips to these lovely spots, for about half the price of a private tour with Amsterdamsel Tours. This is because they operate on volume with larger busses and groups. Click here for one recommendation from Viator.